9pgm Terms & Conditions and Agreement

By using this platform, you confirm that you have read and understood the terms and conditions of this agreement, our Privacy Policy, and our Responsible Gaming Policy, and that you agree to comply with them.

• This agreement is written in Burmese and covers all activities related to this platform.
• 9pgm reserves the right to amend these terms and conditions at any time without prior notice. Changes take effect once published on the website.
• If you continue to use the website after changes are published, you are considered to have accepted the updated terms.

Age Restriction

To register and play on the 9pgm website, you must be 21 years of age or older ("21+ only") and must provide your full name, contact address, and date of birth accurately. We reserve the right to close any account registered with false information and to forfeit any remaining balance in that account.

One Account Per Person Policy

Each user may only register one account on 9pgm. If a second account is found using the same name, address, or payment method, both accounts will be closed immediately and any bonuses will be forfeited.

Geo-Restrictions

9pgm may restrict access from certain regions. It is your own responsibility to verify that using the website is permitted in your region before continuing to play.

Account Login Security

You must keep your username and password secure and must not share them with anyone. Never give out codes or OTPs to anyone who asks. Please note that 9pgm staff will never ask for your password.

Account Verification

At the time of withdrawal, we may request identity verification using a copy of your national ID or equivalent document. Please be aware that withdrawals may be delayed until verification is complete.

Dormant Accounts

We reserve the right to close accounts that have had no activity for an extended period. We will notify you at your registered email address before doing so.

Accepted Payment Methods

Deposits and withdrawals on 9pgm can be made via KBZPay, Wave Money, and AYA Pay. The payment method used must match your registered name. Third-party deposits are not permitted.

Minimum Deposit / Withdrawal Amount

• Minimum deposit amount — 20,000 Ks
• Minimum withdrawal amount — 20,000 Ks

Withdrawal Processing Time

Withdrawal requests are normally processed within 10–45 minutes. Instant processing cannot be guaranteed after verification — delays may occur depending on banking and technical conditions.

Withdrawal Request Rejection

We may reject a withdrawal request in the following circumstances —

• Account verification is incomplete
• Bonus wagering requirement has not been met
• Suspected fraud or breach of terms

Welcome Bonus

The 9pgm welcome bonus is 120% of your first deposit, up to a maximum of 100,000 Ks. For example —

• Deposit 20,000 Ks → receive a bonus of 24,000 Ks → total balance becomes 44,000 Ks
• Wagering requirement — 24,000 Ks × 15 = 360,000 Ks

Another example —

• Deposit 180,000 Ks → receive a bonus of 100,000 Ks → total balance becomes 280,000 Ks
• Wagering requirement — 100,000 Ks × 15 = 1,500,000 Ks

Wagering Requirement

To withdraw bonus funds, you must wager the bonus amount 15 times. Not all bets contribute to the wagering requirement at the same rate — the rate varies by game type. Please check the rates listed on the website.

Bonus Eligibility Conditions

• Each bonus can only be claimed once per person
• You must wager the bonus yourself — sharing a bonus with a third party is not allowed
• The game types eligible for wagering bonus funds are limited to games announced by 9pgm and are subject to change
• If fraud is detected, the bonus will be forfeited.

VIP Program

With 9pgm's three VIP tiers, you can earn weekly cashback —

• Bronze — Weekly Cashback up to 0.3%
• Silver — Weekly Cashback up to 0.5%
• Gold — Weekly Cashback up to 0.8%

VIP tier upgrades are determined based on your play volume and how long you have been with us. Cashback amounts are subject to wagering requirements — see the website for specific terms.

We cannot guarantee that game outcomes are produced by a perfectly fair technical system — the random number generator (RNG) is tested by third-party auditors, but no player is guaranteed to win.

• Players must make their own decisions when playing, and 9pgm is not responsible for any game outcomes.
• If a game is interrupted due to a technical fault, we will investigate and take appropriate action.
• When playing with bonus funds, withdrawals are only permitted after the wagering requirement has been met.

9pgm takes responsible gaming seriously. Gaming is for entertainment only and should not be treated as a source of income.

• Only play with money you can afford to lose.
• If you find yourself trying to chase losses, stop playing.
• Avoid playing while under the influence of drugs or alcohol.
• You can request session time limits and deposit limits from us.
• If you need support with problem gambling, visit our Responsible Gaming page.

The following activities are strictly prohibited on 9pgm —

• Fraud, bonus abuse, and bonus hunting.
• Intentionally exploiting software vulnerabilities.
• Using third-party tools (bots, scripts, or automated tools) to automate gameplay.
• Using the platform to conduct money laundering.
• Transferring accounts or bonus funds to third parties.
• Using an account registered with a false name, payment method, or identity details.
• Attempting to deliberately overload the server or damage the website.

If any of these prohibitions are violated, we reserve the right to close the account and forfeit any remaining balance without prior notice.

9pgm reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances —

• When a breach of these terms and conditions is found.
• When there is reason to suspect involvement in gambling-related financial crime.
• When requested verification documents are not provided.
• Self-exclusion at the player's own request.

If you wish to dispute a suspension, you may contact [email protected] and our team will investigate further.

To the maximum extent permitted by law, 9pgm is not liable for any losses arising from gameplay, technical faults, third-party service failures, data loss, or personal financial losses.

• The website is provided on an "as is" basis and we do not guarantee uninterrupted or error-free service.
• 9pgm is not responsible for delays caused by banks during deposit or withdrawal transactions.
• We are not responsible for any losses resulting from a player providing an incorrect address or phone number.

Your personal information is handled in accordance with 9pgm's Privacy Policy. We use the information you provide to deliver gaming services, carry out financial verification, and analyse performance improvements.

• We protect your personal data using SSL encryption.
• Your information will not be sold to third parties without your prior consent.
• If required by a legal request, information may be disclosed in accordance with the law.

9pgm may update these terms and conditions based on business needs, legal changes, or service improvements. Changes will be posted on the website, and continued use of the site will be considered acceptance of the updated terms.

For any questions about these terms and conditions, contact us at [email protected] or reach us anytime via 24/7 Live Chat in Myanmar language.